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Return Policy

Business Policies

RETURNS and REFUNDS

Thank you for shopping at Budget Air Supply. If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 14 days of the original purchase of the product.
A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

- The product was purchased in the last 14 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.
Items will be inspected before acceptance into warehouse and refused if above criteria is not met

To obtain a Return Merchandise Number (RMN), contact us:

- By phone number: 863 353 6843

Products That are not returnable:

Hazardous materials
Refrigerant
Individual Electronic parts
Send the product with its original packing and the receipt or proof of purchase and the RMN number,
along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Budget Air Supply,LLC
38190 US Hwy 27
Davenport Florida 33837

Shipping Charges

Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Budget Air Supply.
Damaged items-If you signed for an item Free and clear from Trucking Company you are responsible for filing claims with that trucking Company. You must inspect all items before signing a Bill of lading -The Bill of lading is a legal contract that have received the items in Good Condition and relinquishes any claim to Budget Air Supply-Please Inspect all shipments before Signing any documents or you will be responsible for the product and you will own it at that point

If you received a damaged product, please notify us immediately for assistance. 1(863)353-6843

Sale items
Sale items can be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 863 353 6843 Refunds will be given if item is returned in same condition as shipped NEW and in working order-Any item that is returned and is damaged and/or not in original condition will on be partially refunded at our discretion of resale value

Refunds will be given to items that have been shipped and received within 14 days of ship date After that time you must call 1(855)473-6484 to discuss reason for return and our refund policy deminishes.Also if it is a free shipping item -we only pay One shipping per Order -Customer is responsible for return shipping charges All new orders will also have shipping if customer ordered in error.

Free Ground Shipping 99% of Orders will be shipped within 24-48Hours

You will receive a Bill of Lading Number when Item is sent to warehouse

You will receive a Tracking Number the following day after it ships

YOUR ITEM WILL NOT SHIP UNLESS YOU HAVE A PHONE NUMBER FOR THE TRUCKING COMPANY !!!! It will be marked as shipped until phone number is received-It will ship the following day after Phone number is received!It will be shipped to address and phone given on Ebay If you have a different address or Phone number-- you must call!!!-Do not email or message you Must call ! If not you will be responsible for redirect fees from Trucker and or storage and return shipping along with original shipping fees if the proper address is not on original shipment

Shipping Insurance and Instructions

We Only use High Quality Freight Companies, Ups, FedEx, Southeastern, Old Dominion and a few more. Damage is very rare. Although Rare, Minor dents,dings and Scratches can Happen but will Not affect the Operation of the Equipment. If a Minor scratch, Ding or dent is visible upon receiving equipment, Accept the Delivery but Note the Damage on the Bill of Lading before you sign it. The trucking Company will Make Good on the Damages. If its Major Damage, refuse the Delivery and we will be contacted by trucking company. But call us at (855)473-6484 and we can usually ship replacement out the same day. Call us as soon as you have refused shipment. This Can Not be Done for Deliveries that Have Been Signed for & Accepted.

PLEASE READ CAREFULLY!!!!!!

DO NOT Sign for Items That Have NOT Been Inspected. Make the Driver wait Once the bill of lading is Signed, You Will Own it and Remove Most or All of the Carrier' s Liability Even if the Signature is from Someone Else that Received it on Your Behalf-You will be responsible to call trucking company for any unseen or concealed damages if you do inspect package and its contents-If you do not understand this -Do not place order No exceptions!

Concealed Damages must be reported within 24hours of receiving to the trucking company

Do not schedule your install until you receive all your items. Sometimes items can be delayed, on backorder or ordered wrong and can ship separately from original shipment. Budget Air Supply is not responsible for any scheduling of any install. That is Buyers responsibility to inspect and schedule installs once all items are received.

PLEASE HAVE PHONE NUMBER ON ORDER!..or your order will not ship! PLEASE HAVE PHONE NUMBER ON ORDER!..or your order will not ship! FREE Items or promotional items such as FREE Thermostats,UV lights,Free gifts etc.. Due to High demand are sometimes backordered and will ship separately when Item arrives to us at no cost to buyer.99.99% of the time they are shipped with order but sometimes shipped separately.Some High end systems sometimes take up to 3 days to ship-Any special factory orders can take up to 10days to ship if item is Factory Only order or Special order which will be noted in listing.Most of our items ship out the next day.Only if all proper addresses and phone numbers are on original order .Any changes to order after order is place through Ebay can delay shipment. Any changes to orders must be done by telephone-855 473 6484. (Monday through Friday 8am - 5 pm EST and follow up email or message since we ship out most orders next day and any emails,messages or request through Ebay may go unnoticed until after item has shipped. Customer is responsible for all charges for change orders that are not on original order from Ebay unless they have contacted us by telephone at 1(855)473 6484 m-f 8-5 Eastern.

WARRANTY POLICY

Your warranty is Valid even if bought on the Internet

Your System Should be installed by a Dealer/Contractor/Installer as described below by the Manufacturer :

Neither warranty applies to, and no warranty is offered by Goodman on, any unit ordered over the Internet, by telephone or other electronic means unles

The unit is installed by a dealer(Installer) adhering to all applicable federal, state, and local codes, policies and licensing requirements.

We are Licensed Warranty Providers for the Manufacturer.Not all Sellers can legally handle warranty Issues. We are one of the few Co-Distribution Centers for the manufacturers that are Insurance Warranty License Holders and can handle all Parts warranties issue LEGALLY!No Labor

We do not pay LABOR on any warranty

We are not responsible for and Labor Charges on your warranties!

General SYSTEM WARRANTIES-Are Parts Only-NO LABOR!Parts Only!

  • All 13 seer Units are 10year parts warranty NO LABOR
  • Goodman 15 Seer Systems carry 10year Parts-Lifetime Compressor
  • Rheem units carry a 10yr parts warranty
  • Goodman 16 Seer 2 Stage Systems Carry a Lifetime Compressor Plus 10yr Limited condenser Warranty all warranties subject to change without notice
  • We are licensed warranty providers for all products we sell
  • Parts warranties do not include freight or shipping charges
  • Budget Air Supply is YOUR warranty provider through Manufacturer and has the right to cancel any warranty on any system that the buyer has improperly installed system, any customer has become abusive or threatening,has in our opinion abused the feedback system or wrongfully reported our company to any authority whatsoever. Budget sells systems to the public at HUGE discounts, where otherwise buyers cannot buy purchase elsewhere and reserves this right on any item purchased through our company. This policy is rarely enforced but is at the the sole discretion of Budget Air Supply LLC and its Companies. Please understand this policy before ordering or do not purchase this item.The purchase of this item confirms that you have read this agreement,Our policies and terms of this sale and fully understand all aspects-
  • We try to help each every customer as best we can and always will provide outstanding customer service.
  • Call Toll Free 1(855) 473 6484

Specifications

All Specifications are subject to change and are sometimes printed incorrectly or posted in error

It is your responsibility to either call and check specifications with sales team or Go to manufacturers website to check specifications

If size,seer and ratings are critical Please check at manufactures website for all specifications before ordering

Budget Air Supply is not responsible for any misprints/omissions of specifications,Sizes and/or seer ratings and/or clerical errors of specifications

Please check all specifications at the manufacturers website before ordering

Goodmanmfg.com

Rheem.com

Americanstandard.com

Carrier.com

Gotempstar.com

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